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Measuring the satisfaction rate

Actiris

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Methodology

Face-to-face(CAPI), Phone (CATI) & Online (CAWI)

Objectives

(Bi)annual barometer aimed at measuring the satisfaction rate on a whole set of indicators and KPIs among Actiris employees, as well as job seekers and employers

Sample size

From 250 to 2.000 interviews

Target

Employees and costumers of Actiris